× Electronic Queue Management System QSystem

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prevail90
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3 years 9 months ago #5911 by prevail90

prevail90 created the topic: Questions

When a customer selects a service, I have more than one question that I need to ask them. Is there any way to ask more than one qursetiom.?

On the operator side when an operator calls a ticket I am wondering how I can make the operator answer a question before finishing with that ticket.

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Evgenic
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3 years 9 months ago #5917 by Evgenic

Evgenic replied the topic: Questions

Only one by default. Plugin could be creted for many questions.

You can make operator set only one result before finishing by selecting from list of results.

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3 years 9 months ago #5923 by prevail90

prevail90 replied the topic: Questions

On the operator side is there a way I could build a plug-in to make the operator answer questions instead of selecting an answer?

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3 years 9 months ago #5925 by Evgenic

Evgenic replied the topic: Questions

yes. source code is open.

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3 years 9 months ago #5928 by prevail90

prevail90 replied the topic: Questions

thank you.

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3 years 9 months ago #5932 by Evgenic

Evgenic replied the topic: Questions

plugin on Groovy could be easy but nobody did it before )

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3 years 9 months ago #5935 by prevail90

prevail90 replied the topic: Questions

I have never used groovy. is that what the plugins use? or the client app?

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3 years 9 months ago #5939 by Evgenic

Evgenic replied the topic: Questions

plugin could be emplemented by Groovy.

Any way you can modify Java code of app.

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