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Remove extra white space

  • sanco
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7 years 11 months ago - 7 years 11 months ago #2241 by sanco
sanco created the topic: Remove extra white space
When I print ticket always has a huge white space bottom of ticket. How can I remove this extra white space. please look at the attach file.

system can not upload the image file
Last Edit: 7 years 11 months ago by sanco.

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  • Evgenic
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7 years 11 months ago #2243 by Evgenic
Evgenic replied the topic: Remove extra white space
1. Priter settings. 2. Custom ticket.

В очереди все первые. Каждый в своё время.

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7 years 11 months ago #2244 by sanco
sanco replied the topic: Remove extra white space
How can get printer settings? From admin app?

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7 years 11 months ago #2245 by Evgenic
Evgenic replied the topic: Remove extra white space
The settings of a printer or driver of the printer. Discover your device.

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7 years 11 months ago - 7 years 11 months ago #2246 by sanco
sanco replied the topic: Remove extra white space
I checked my printer device it is not related to my printer. it is because of print code in FWelcome.java file. I think that it is because of default paper size. But I don't know how to change. From code or welcome.properties file
https://www.dropbox.com/s/4qtgl7g56q9p1xn/20160503_172502.jpg?dl=0
Last Edit: 7 years 11 months ago by sanco.

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7 years 11 months ago #2250 by Evgenic
Evgenic replied the topic: Remove extra white space
Look into config/welcome.properties

Where is param 'bottom_gap' for normal printing.

Your case is problem of printer exactly. Could be driver is weird as usual.
For this case you can use properties in welcome.properties from PRINTER area. It is challenge.

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7 years 11 months ago #2251 by sanco
sanco replied the topic: Remove extra white space
I solved the problem just change the below property in welcome.properties file default is 1.

printer.MediaSizeName.EXECUTIVE=0

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