Hi,
I got problems when I use the redirection option. Because when I choose this option automatically change the priority and goes up in the queue, I need to change it to the last in the queue.
Anybody can help me to change it?
Thanks!
Thanks for your answer
If I have 2 services (service A and service
To service A I got 5 tickets in queue
To service B I got 1 ticket in queue
The queue stay like this
A1, A2, A3, A4, A5 and B6
The system call A1 and B1, until here it is ok. But when I redirect the ticket B1 to the service A the list stay like this
B6, A2, A3, A4, A5
It is possibly to change the priority when I use the redirect option like this?
A2, A3, A4, A5 and B6
It is possibly to change the priority when I use the redirect option like this?
A2, A3, A4, A5 and B6?
Yes I redirect the B6 to the service A. and the system put it first stayin like this: B6, A2, A3
how can I put this ticket at the end? like this
A2, A3, B6