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Make private of Postponed Clients to have by Category

  • jerlanloresto24
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8 years 7 months ago #2198 by jerlanloresto24
jerlanloresto24 created the topic: Make private of Postponed Clients to have by Category
hi, your "Make this private" checkbox when postponing a client was a very good idea and very helpful of course. But maybe since this was become helpful I guess having the "make this private" button may have also "Make this Postponed Client Private by Category" so that even when the user who called that client can be called by other users by its Category.

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8 years 7 months ago #2200 by Evgenic
Evgenic replied the topic: Make private of Postponed Clients to have by Category
There are no any category in QSystem. All user in plain list. What is category could be in QSystem?

В очереди все первые. Каждый в своё время.

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8 years 7 months ago #2203 by jerlanloresto24
jerlanloresto24 replied the topic: Make private of Postponed Clients to have by Category
I understand what you mean since its a dynamic categorization of services. but lets say for instance, I created 3 Services named "Membership", "Payment" and "Customer Support". If 1 of the logged in users on Membership Service tries to call a Client and it does not come for some reasons then he will Postponed the client and may want to make that Client Ticker Number be called by other user in the same service in a later time so that even without the user who really called that ticket no. everybody in the same service will be able too but not with the other services.

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8 years 7 months ago #2205 by Evgenic
Evgenic replied the topic: Make private of Postponed Clients to have by Category
ok. could be could be

В очереди все первые. Каждый в своё время.

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8 years 7 months ago #2220 by jerlanloresto24
jerlanloresto24 replied the topic: Make private of Postponed Clients to have by Category
thanks..do we have a feature request category here?

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